privacy statement

Your personal information and your privacy in our practice.

General info
The GDPR (AVG in dutch) is the new law to protect privacy and personal data. Under this law, an organization that works with personal data has certain duties and the person whose data it concerns has certain rights. In addition to this general law, specific rules apply to privacy in health care. These rules are listed among others in the medical treatment Agreement Act (WGBO in Dutch). This Privacy statement is intended to inform you of your rights and obligations under the laws of the AVG and the WGBO.

Our practice
In our practice we can process personal data of you. This is necessary to be able to treat you medically well and is necessary for the financial handling of the treatment. In addition, processing may be necessary, for example, to prevent serious risk to your health or fulfilling a legal obligation (e.g. mandatory reporting of an infectious disease under the Public Health Act).

The duties of the practice
Doctors at Doctize are, according to the AVG, responsible for the processing personal data. The obligations arising from this:

  • Your data is collected for specific purposes:
    - for care provision
    - for effective management and policy
  • In principle, no processing takes place for other purposes.
  • All employees within Doctize are obliged to deal with your personal data confidentially.
  • Your personal data is well protected against unauthorized access.
  • Your personal data is no longer stored than is necessary for proper care.

For medical data, this retention period is in principle 15 years (from the last treatment), unless preservation is necessary, for example for the health of yourself or your children. This is for the assessment of the doctor.

Your rights as a person
You have the following rights:

  • The right to know if and what gets processed.
  • The right to inspect and copy such data (as far as the privacy of another person thereby is not harmed).
  • The right to correct, supplement or delete data if necessary.
  • The right to request (partial) destruction of your medical data. This can only be met if the preservation of the data for another person is not of significant importance and the data under a statutory regulation is not retained.
  • The right to add an own statement (of a medical nature) to your file.
  • The right to oppose the processing of your data in certain cases.

If you want to make use of your rights, you can make a request through e-mail.

Request your medical file
If you want to request your data, please send us a request by e-mail. Please state the person from who the medical file is from. The Medical Contract law (WBGO) considers the patient to be of age from 16 years. Young people over 16 years of age who want to inspect their medical records must submit their own request. If the patient is no longer alive, the provision of the medical data is permitted if it can be assumed that the deceased would not have had any objection or serious interests to the confidentiality of the health care provider to break. This decision lies with the health care provider.

Provision of your personal data to third parties
The staff members of the practice have the obligation to deal with your personal data confidentially. This means, for example, that the care provider requires your explicit consent for the provision of your personal data. However, there are some exceptions to this rule. On the basis of a legal regulation, the care provider’s duty of silence can be broken, but also when fear of a serious danger to your health or that of a third party. In addition, recorded data can be exchanged in writing or digitally with other health care providers (e.g. the pharmacist who processes a prescription and thus provides data from the GP), if necessary.

Question or complaint
Do you have a question or a complaint? Then on of ours doctors will be happy to talk to you about this. Please send us an e-mail.